Refund Policy

This Refund Policy applies to subscription fees you pay for XS Bookly paid plans. XS Bookly is operated by XINO SOLUTIONS (SMC-PRIVATE) LIMITED. Subscription payments are processed by Paddle, which acts as our Merchant of Record.

This policy does not apply to payments your customers make through your booking widget (for example, service fees collected via Stripe). Those transactions are between you and your customers under your own policies.

Email info@xinosolutions.com from the email address associated with your account. Include your purchase date so we can process your request promptly.

Approved refunds are processed to your original payment method. Processing times depend on your bank or card issuer.

You can cancel your subscription at any time from your XS Bookly dashboard (where available) or through the Paddle customer portal linked on your receipt. Cancellation stops future charges.

We may update this Refund Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised.

Questions about refunds? Email info@xinosolutions.com.